Frequently asked questions
I would like to see a therapist. What do I need to do?
If this is your first time with us, please fill in the registration form at the following link:
How much is a therapy session?
Pricing varies depending on your individual needs. Complex or specialised needs requiring specialised therapists will cost more relative to less complex needs. We also consider your financial circumstances. Where your financial circumstances meet the criteria for subsidised rates, you may qualify for the lower rate under the Jom Sembang programme. Please note that there are limited places within the Jom Sembang programme.
Can I choose my own therapist?
We currently have more than 20 therapists working with our clients. All our therapists have varying schedules and availabilities. Some only work one or two days a week, others only work on specific days of the week. At the moment, our Clinical Director evaluates every client's needs and identify the most suitable therapist for the client. This helps you to access the care that you need at the earliest convenience.
How do I access therapy services during movement restrictions period?
Since the start of the COVID-19 pandemic, we have moved therapy services online. If you do not have internet access at home, or have issues finding a quiet, private space for online therapy, please contact our team for alternate arrangements.
I would like to volunteer, how do I apply?
Volunteer applications can be made through the Join Us page. All available roles/positions and brief descriptions are provided in the link below:
I would like to work for Thrive Well, what positions are available and where do I apply?
Apart from licensed therapsists, all our staff started out as volunteers. You can find out more about the roles/positions available in Thrive Well by visiting the link below:
Where are you located?
Due to the movement restrictions order, our center is currently not opened to the public. Our address is:
Jalan 1C/149, Sungai Besi,
I would like to collaborate with Thrive Well on a project, who do I contact?
For collaboration requests, please include the following information:
I am looking for a speaker on the topic of mental health for my company/event. Do you provide talks/training?
We do provide talks and training to organisations and groups. Please provide the following information in your request to speed up the process:
Do you provide mental health services for organisations?
We provide a range of services for well-being in the workplace or educational setting. Please provide the following details:
I can't seem to find the registration form for me to book in a session. Why?
As of 25 September 2021, we temporarily closed our registration form.